Bodypunks Return Policy

Bodypunks offers its customers a 30 day return policy starting on the day the order is shipped. Items must be in NEW condition. Customers will not be refunded shipping for the item as this cost has already been incurred.

There is a strict NO RETURNS OR EXCHANGES on body jewelry items. This is due to the nature of the product. Sorry.

Order Cancellation / Return Policy on non-stocked Dickies Branded Items

* There is a 20% Re-stocking fee for the cancellation of all non-stocked Dickies Branded Items. Stocked and non-stocked items are discerned by the Availability time of the product. If the Availability of the item is greater than 2 Days (this is indicated in your shopping cart) the item is considered non-stocked and a re-stocking fee will be applied to order cancellations and returns of Dickies brand products of this type.

Defects

All products sold by Bodypnks.com are authentic and carefully examined prior to shipment of the order. In the case that you do receive a defective item, please contact us immediately so we can switch out the item for a replacement. Defects must be reported within 7 days of receipt of shipment.

Policy for Shoes

1. Shoes will only be taken back as a return or exchange if shoes are in NEW UNWORN CONDITION. The shoe box must also be in NEW CONDITION. Shoe boxes with tape or labels stuck directly on the box can only be taken back as an exchange.


Directions on Returning an Item


Please note the you may only exchange/return items that are in NEW condition. If items came with tags, they are expected to be returned with tags. Items that are not in resalable condition will not be taken back for return/exchange. Bodypunks has a 30 day Return/Exchange policy. This date starts the day the item is shipped to you. Packages postmarked 30 days after this date may not be eligible for a refund or exchange. Please contact us if you are returning an item for exchange 30 days past the date the order was shipped to you for authorization. You will be refunded for the cost of the item returned, shipping costs can not be refunded. In the event that you are discounted for shipping or not charged for shipping, you will be refunded the amount of the products returned less the initial cost of shipping and handling.

To return an item(s) please send mail your package to:

Bodypunks - Returns
2636 E Broadway Blvd
Tucson, AZ 85716


Please include the following so we can process your return quickly

1. Your order number

        a. If you purchased your products on Bodypunks.com, you may get this information by logging into my account and looking at your recent orders

2. Your shipping address and email address.

3. The reason why you are returning the item(s).

Direction on Exchanging an Item (For USA Customers)


Please note the you may only exchange/return items that are in NEW condition. If items came with tags, they are expected to be returned with tags. Items that are not in resalable condition will not be taken back for return/exchange. Bodypunks has a 30 day Return/Exchange policy. This date starts the day the item is shipped to you. Packages postmarked 30 days after this date may not be eligible for a refund or exchange. Please contact us if you are returning an item for exchange 30 days past the date the order was shipped to you for authorization.

To return an item(s) please send mail your package to:

Bodypunks - Exchanges
2636 E Broadway Blvd
Tucson, AZ 85716


Please include the following so we can process your return quickly

1. Your order number

        a. If you purchased your products on Bodypunks.com, you may get this information by logging into my account and looking at your recent orders

2. Your shipping address and email address.

3. What item you would like to exchange for. Please be as specific as possible so we can ensure to get you the correct item. Please indicate the size and color of the item you need in exchange.

Direction on Exchanging an Item (For International Customers)

Please send the item(s) back to us at:

Bodypunks - Exchanges
2636 E Broadway Blvd
Tucson, AZ 85716
 

Please include the following so we can process your return quickly

1. Your order number

        a. If you purchased your products on Bodypunks.com, you may get this information by logging into my account and looking at your recent orders

2. Your shipping address and email address.

3. The reason why you are returning the item(s).

Please note that refunds can take 1 to 2 weeks process. In the mean time, please place another order for the item you want in exchange. This will ensure that the item that you want to exchange for is shipped to you right away (rather than waiting till the return is received) and will also ensure that the item is in stock.

 
     
 
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